最新の-権威のあるMB-240関連合格問題試験-試験の準備方法MB-240受験方法

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現在の社会で、MB-240試験に参加する人がますます多くなる傾向があります。市場の巨大な練習材料からMB-240の学習教材を手に入れようとする人も増えています。 私たちのMB-240試験問題を利用し、ほかの資料が克服できない障害を克服できます。 多くの受験者は、私たちのMB-240練習試験をすることに特権を感じています。 そして、私たちのウェブサイトは、市場でのとても有名で、インターネット上で簡単に見つけられます。

Microsoft MB-240 試験は、Microsoft Dynamics 365 Field Service Functional Consultant として認定を受けたい人々を対象に設計されています。この試験は、Field Service の深い理解を持ち、Dynamics 365 Field Service アプリケーションの構成とカスタマイズの経験を持っているプロフェッショナルを対象としています。試験は、顧客のニーズを満たす Field Service のソリューションを設計し、構成し、実装する能力を評価します。

>> MB-240関連合格問題 <<

更新のMB-240関連合格問題 | 素晴らしい合格率のMB-240 Exam | 素晴らしいMB-240: Microsoft Dynamics 365 Field Service Functional Consultant

弊社は強力な教師チームがあって、彼たちは正確ではやくて例年のMicrosoft MB-240認定試験の資料を整理して、直ちにもっとも最新の資料を集めて、弊社は全会一緻で認められています。Microsoft MB-240試験認証に合格確率はとても小さいですが、JPTestKingはその合格確率を高めることが信じてくだい。

Microsoft Dynamics 365 Field Service Functional Consultant 認定 MB-240 試験問題 (Q187-Q192):

質問 # 187
You implemented Microsoft Dynamics 365 Field Service. You are now managing changes as the team continues to use Dynamics 365. Dispatchers are reporting that the schedule board is difficult to navigate because resources can be scheduled 24 hours of the day. However, resources for this organization only work between 7am and 5pm in the Greenwich Mean Time Zone (GMT).
You need to modify the schedule board to resolve this issue.
What should you do?

正解：D


質問 # 188
You are a Dynamics 365 for Field Service Administrator. All Products have the Convert to Customer Asset field set to Yes.
Some users indicate products on a customer asset are not always becoming a customer asset. Users provide you with three scenarios.
You need to review the scenarios and provide the answers.
What happens to the product for each user scenario? To answer, drag the appropriate solution to satisfy each listed requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

正解：

解説：


質問 # 189
Case Study 3 - Contoso Compressor Ltd
Company Overview. Company Structure
Contoso Compressor Ltd. is a large global manufacturer with 12,000 employees. Contoso Compressor produces, installs, and services large B2B and small B2C gas and air compressors.
They have manufacturing plants and service centers in:
North America (Canada, US, Mexico) Territories
- US - 600 Service Technicians, 60 Call Center Agents, 30 Dispatchers
- Canada - 300 Service Technicians, 30 Call Center Agents, 15 Dispatchers
- Mexico - 200 Service Technicians, 20 Call Center Agents, 10 Dispatchers Europe Territories
- Germany - 200 Service Technicians, 20 Call Center Agents, 10 Dispatchers
- France - 150 Service Technicians, 15 Call Center Agents, 7 Dispatchers
- Italy - 100 Service Technicians, 10 Call Center Agents, 5 Dispatchers South America Territories
- Brazil - 200 Service Technicians, 20 Call Center Agents, 10 Dispatchers
- Argentina - 100 Service Technicians, 10 Call Center Agents, 5 Dispatchers India Territories
- Mumbai - 100 Service Technicians, 10 Call Center Agents, 5 Dispatchers
- Chennai - 150 Service Technicians, 15 Call Center Agents, 7 Dispatchers Contoso Contoso Compressor sales channels include direct and via distributors.
Contoso Compressor service and installation channels include direct and via service partners.
Company Overview. Existing Systems
Existing systems:
- SAP for ERP
- Siebel for Sales and Customer Service
- Home grown for Field Service and Installations
Dynamics 365 has been selected for Sales, Customer Service, and Field Service.
Azure IoT and Azure Machine Learning have been selected for Connected Field Service.
Sales and Service Overview. B2B Sales and Service Overview
Sales
- 70% of total Sales & Service Revenue
- 20% new sales revenue is through distributors
Installations
- Variety of large compressors
- Scheduled with Dispatch when equipment has been shipped
- Take a crew of 2-3 technicians
Service
- 95% of service calls handled by Contoso Call Center
- All calls come to a regional service center
- Break Fix
- Planned/Preventive Maintenance
- Both Break Fix and Planned/Preventive Maintenance Work Orders require 1 technician
- Planned/Preventive Maintenance
- Requires a detailed Inspection prior to restart of equipment
Sales and Service Overview. B2C Sales and Service Overview
Sales
- 30% of total Sales & Service Revenue
- 100% of new Sales revenue from distributors
No Installation
Service
- 95% of all service issues handled by partners/distributors
- Service calls to Contoso Call Center are routed to a partner/distributor for service
- Only 1% of all Service Revenue
Sales and Service Overview. Business Goals
Contoso Compressor desires to double both their Sales and Service Revenue over the next 5 years.
To achieve this, they have developed the following goals as part of implementing a new CRM Sales, Service, and Field Service application:
1. New Acquisitions
2. Partner/Distribution network expansion for B2B and B2C
3. New B2B Service Offerings
4. Increase Customer Satisfaction/NPS
Current Challenges. Call Center
- Siloed systems
- Disconnected from other regions
- Poor Return tracking
- Poor partner visibility
Current Challenges. Work Order Management
- No visibility to truck stock
- No task breakdown on Work Orders
- Poor reconciliation to partners/distributors
Current Challenges. Resource Management
- No crew capability for installs
- No visibility across regions
Current Challenges. Contract/Agreement Management
- Service is often given away due to poor entitlement tracking
- No tickler system for renewals
Current Challenges. Asset Management
- No sub-asset tracking
- No work Order history
- No visibility to detailed location tracking
- No ability to connect to IoT
Current Challenges. Mobile Technician Capability
- No offline mode
- Inspections are done manually
- No quoting, signature, or job summary/print capability
Current Challenges. Scheduling
- Lack of status updates from technicians
- Manual crew scheduling for installs
- No ability to estimate travel time
- No filter capability to search for the best technician
Desired Functionality. Call Center
- Customer 360 capability with Knowledge Base
- Visibility to Partner/Distributor information
- Portal capability for customer visibility to Knowledge, equipment owned, open work orders and cases Desired Functionality. Work Order management
- Defined Work Order Tasks
- Inventory tracking
- Digital Inspections with Branch Logic and Reporting
- Integration to ERP for proper pricing and invoicing
Desired Functionality. Inspections
- Conditional logic for Gas Compressor pressure reading failure
- By looking at the reading, a technician can see if it's in the red, indicating failure. If fail, must shut down, clean or replace pressure valve
- Impromptu Inspections - the ability to create inspections at a customer site on assets without a work order while working on another work order at the customer site.
- Inspection results are critical to review with the customer after the inspection is performed Desired Functionality. Resource Management
- Flexible Work Hours
- Crews, equipment tracking as resources for scheduling
- Skills with proficiency levels
- Drip Scheduling for planned maintenance jobs
Desired Functionality. Asset Management
- Track Asset sub-components
- Connected Service for new equipment
- Azure Machine Learning to offer a new chargeable service for machine uptime
- Capture defined asset readings to feed the Azure Machine Learning model
- Many internal assets are used on jobs. We need to be able to schedule those assets with a technician on a job.
- We also perform our own maintenance on internal assets
- These would not be needed for RS
Desired Functionality. Contract/Agreement Management
- Generate Planned Maintenance jobs 3 months in advance for capacity planning
- Tickler system to notify customers of expirations
- Track covered equipment and related entitlements
Desired Functionality. Mobile Technician Capability
- Offline
- Digitized Inspections
- Geo-fencing for no-touch arrival and departure
- "Uber-like" functionality, notifying customers when a technician will be arriving
- Remote Assist functionality to quickly get junior technicians in the field and increasing first time fix rate Desired Functionality. Scheduling
- Schedule Boards visible to each region
- Assign resources based on skills and proficiency
- Visibility to access resources from other regions
- Drip Scheduling for inspection jobs
- Scheduling optimization for small jobs
- Automated crew assignment for installation jobs
Desired Functionality. Returns Management
- RMA's
- Tied to Customer Service
- Track open Returns to reduce part/asset leakage & charge for not returned items
- The biggest issue we face today is that we can't track an item that a customer has returned
- RTV
- Ability to send in-warranty parts back to vendor for credit or exchange Desired Functionality. IoT
- IoT devices will be place on all new and existing equipment.
- Devices will measure compressor temperature and motor pressure of the equipment.
- Azure Machine Learning is desired to predict failure based on trends of compressor temperature and pressure readings.
- Currently, there is no way to capture backflow pressure because it can only be measured during the onsite inspection by a technician.
- Contoso Compressor would like to capture that value and feed it back to the machine-learning algorithm to better measure performance and predict failure.
You are the lead consultant on a Dynamics 365 Field Service implementation for Contoso Compressor. You are designing the RMA and RTV process with the customer.
While there are many benefits associated with this process, you need to advise the customer on where they might be able to find the biggest cost savings based on their requirements.
What should you recommend?

正解：D


質問 # 190
You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule.
One of your schedulers indicates two of their resources are not getting work orders assigned.
You need to determine reasons why the two resources are not assigned work orders through RSO.
Which three options should you choose? Each correct answer presents a complete solution.

正解：B、C、E

解説：
Section: Schedule and dispatch work orders
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration


質問 # 191
You are a Dynamics 365 for Field Service Administrator.
You are setting up a new Incident Type. There are no service tasks or products created that are related to this incident.
Which seven actions should you perform in sequence to add these services? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

正解：

解説：

Explanation:


質問 # 192
......

簡単になりたい場合は、MB-240信頼性の高い試験ガイドのバージョンを選択するのが難しいと感じる場合、PDFバージョンが適している可能性があります。 PDFバージョンは通常のファイルです。 多くの受験者は、MB-240信頼できる試験ガイドを紙に印刷してから読み書きすることに慣れています。 はい、それは静かで明確です。 また、不明な点がある場合は、他の人に簡単に質問したり話したりできます。 他の人は、それが通常は練習資料だと考えるかもしれません。 また、Microsoft MB-240信頼できる試験ガイドの多くのコピーを印刷して、他の人と共有することもできます。

MB-240受験方法: https://www.jptestking.com/MB-240-exam.html

MB-240学習教材の合格率は彼らのものよりもはるかに高いことを保証できます、ウェブサイトでMB-240試験に合格するには、20〜30時間かかります、JPTestKing MB-240受験方法はあなたと一緒に君のITの夢を叶えるために頑張ります、候補者は優れるサービスを楽しむために、当社はできるだけMB-240テスト学習エンジンを顧客に早く送ります、また、オフラインで学習したい場合は、MB-240試験のAPPテストエンジンをダウンロードしてインストールした後、キャッシュをクリアしないでください、もしお客様は MB-240 試験問題集に興味を持たれば、お客様のメールアドレスを書いていただきます、近年、当社のMB-240テストトレントは好評を博しており、すべての受験者で99％の合格率を達成しています。

あなたが私の事考えてくれてる時、すごっく幸せに感じちゃって、そのお時間をいただいて申し訳ありません 甲斐は広報の仕事とはうってかわってためらいがちに言葉をつむぎだし、表情は硬かった、MB-240学習教材の合格率は彼らのものよりもはるかに高いことを保証できます。

最新のMB-240関連合格問題試験-試験の準備方法-便利なMB-240受験方法

ウェブサイトでMB-240試験に合格するには、20〜30時間かかります、JPTestKingはあなたと一緒に君のITの夢を叶えるために頑張ります、候補者は優れるサービスを楽しむために、当社はできるだけMB-240テスト学習エンジンを顧客に早く送ります。

また、オフラインで学習したい場合は、MB-240試験のAPPテストエンジンをダウンロードしてインストールした後、キャッシュをクリアしないでください。

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